Shipping policy

Shipping & Delivery

At LINAVEA, we are committed to delivering your 100% linen pieces safely and efficiently. To offer premium quality at a fair price, our pieces are currently crafted and dispatched directly from our partner studio overseas.

Shipping Rates & Delivery Times

Standard Tracked Shipping: $12 AUD

Free Standard Shipping: On orders over $150 AUD

Estimated Delivery: 6–10 business days from dispatch (excluding weekends and public holidays).

Order Processing & Tracking
Please allow 1–2 business days for our team to carefully inspect and pack your order before dispatch. Once shipped, you will receive a shipping confirmation email with a tracking number. We recommend using global tracking platforms like 17TRACK or Parcel App for the most accurate, end-to-end updates of your parcel's journey.

Customs & Duties
For most goods valued at AUD $1,000 or less, no additional customs duties or charges are payable at the Australian border. The price you see at checkout is final — there are no hidden fees to pay upon delivery.

Local Returns (Melbourne)
We want you to shop with confidence. If you need to return an item, we offer a dedicated return address in Melbourne, Victoria, Australia. You will not need to ship eligible returns back overseas.

Please contact our customer service team at [sales101@linavea.com] before returning an item to receive return instructions. For more details, please refer to our Returns & Exchanges Policy.