Privacy policy
Last updated: October 31, 2026
LINAVEA operates this store and website, including all related information, content, features, tools, products, and services, designed to provide you with a curated shopping experience (the "Services"). LINAVEA is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies, relates to, describes, or can be reasonably associated with you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, including inferences drawn from them:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment information.
Account information including username, password, security questions, and preferences.
Transaction information including items you view, put in your cart, add to a wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us including information included when you send a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information about your interaction with the Services, including how and when you interact with or use the Services.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you including when you create an account, access or use the Services, communicate with us, or otherwise provide personal information.
Automatically through the Services including when you use our products or services or visit our website, sent from your device, and through the use of cookies and similar technologies.
From our service providers including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
Provide, customize, and improve the Services. We use your personal information to provide you with the Services, including fulfilling our contract, processing your payment, fulfilling your order, remembering your preferences and items of interest, sending you account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and creating a personalized shopping experience for you, such as recommending products related to your purchases.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional messages via email, SMS, or mail, and displaying online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart and other Services activity.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account information secure. We strongly recommend that you do not share your username, password, or other access credentials with anyone else.
Communicate with you. We use your personal information to provide customer support, respond to you in a timely manner, provide effective services, and maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our Terms of Service or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
With Shopify, vendors, and other third parties who provide services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy statements. Depending on your region, you may have the right to direct us not to share information about you for targeted advertising and marketing based on your online activity across different merchants and websites.
When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as through shipping or through social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Our Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify and third parties possibly located in countries other than your country of residence in order to provide and improve the Services. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.
Children's Data
The Services are not intended for children, and we do not intentionally collect any personal information from minor children in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request its deletion.
Security and Retention of Information
Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." We retain your personal information for as long as necessary to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on your region, you may have some or all of the rights listed below regarding your personal information.
Right to Access/Know. You may have the right to request access to personal information we hold about you.
Right to Delete. You may have the right to request that we delete personal information we maintain about you.
Right to Correct. You may have the right to request that we correct inaccurate personal information we maintain about you.
Right to Portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.
Manage Communication Preferences. We may send you promotional emails, and you can opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have made.
You can exercise any of these rights by contacting us using the contact details below. We will not discriminate against you for exercising these rights. We may need to verify your identity before processing your request.
Complaints
If you have a complaint about how we process your personal information, please contact us using the contact details below. Depending on your region, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store, and process your personal information outside your country of residence.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.
Contact
If you have any questions about our Privacy Policy or this Privacy Policy, or if you wish to exercise any available rights, please contact us by email at sales101@linavea.com.
